Your Best Defense

DVD - 1997
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Documentation of incidents is an important component of your organization's crisis response procedures. Your staff may be called upon months, or even years, after the incident to recall details that may have lasted only seconds and may have seemed insignificant at the time. In addition to providing staff with measurable improvement in incident report writing skills, this program demonstrates how proper documentation may help stop litigation in the early stages.
Publisher: Brookfield, Wis. : Crisis Prevention Institute, 1997
Branch Call Number: 361 D637
Characteristics: 1 videodisc (34 min.) : sd., col. ; 4 3/4 in


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