Exceptional Service, Exceptional Profit

Exceptional Service, Exceptional Profit

The Secrets of Building A Five-star Customer Service Organization

eBook - 2010
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The authors focus on battle-tested techniques that are immediately applicable in any business context, allowing you to create unrivaled customer loyalty in your own business context.
Publisher: New York : American Management Association, c2010
ISBN: 9780814415399
0814415393
0814415385
9780814415382
Characteristics: 1 online resource (xvi, 170 p.)
Additional Contributors: Solomon, Micah

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